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01227 361377

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Frequently Asked Questions


Please ensure your child is dressed appropriately for nursery. To encourage personal independence, please do not dress your child in dungarees, belts, braces or tights. Jogging bottoms are ideal. We also ask the children’s footwear for indoor to be either plimsolls or slippers and then for outdoor play, a change of footwear such as trainers or wellies. These can be left at the nursery as long as they are labelled clearly.


Aprons are available for certain activities but should a child refuse to wear one they will not be excluded from the activity.


We have nursery uniform which include t-shirts, sweatshirts, hoodies, fleeces and hats with our nursery logo on them. Please see a member of staff should you wish to purchase after you have been given your free t-shirt and jumper in your fist weeks at nursery. It is compulsory to put your child/ren in the nursery uniform.


We would like you to provide the following when your child attends:


«  A change of clothing in a named bag

«  Nappies and wipes if required

«  A water bottle

«  A coat when wet or cold for outside play

«  Sun hat (hot weather)

«  Sun cream

«  Slippers or Plimsolls

«  Please remember to label or write in your child’s name on any clothing, hats, bags or coat’s, thank you.


Children should not attend nursery if they are suffering from sickness, diarrhoea, an infectious illness or have any unspecific rashes (until diagnosed by a doctor). If your child has been unwell because of sickness and/or


diarrhoea, a ‘well’ period of 48 hours must be observed before returning to nursery.


If a child becomes ill while at nursery, a parent will be telephoned to tell them of their child’s illness and be asked to collect the child. If the parents are unavailable other authorised contacts will be called. In the event of an emergency, the child will be taken to the nearest hospital, accompanied by a senior member of staff until a parent arrives.


Medication is only given with parental permission and when prescribed by a doctor unless previously authorised by the nursery manager. Parents will be telephoned before Calpol is given. However, if a child’s temperature becomes exceptionally high and a parent cannot be contacted, then Calpol will be administered. This will only be after all other methods of relieving the temperature have been attempted eg tepid sponging.


If a child has to receive regular, prescribed medication whilst at Jo Jo’s, full written details must be provided, and the medication clearly marked with the child’s name and dosage instructions.


A trained first aider is on the premises at all times. Staffs treat minor cuts and abrasions. All injuries are noted in the accident book and parents are informed.


Please advise the manager if your child will be absent due to illness on 01227 361377 or 07834421171

Cameras & Mobile Phones

At nursery we photograph the children for various purposes. We have a photo album for prospective parents to see the sort of activities we do, we put photos in the children’s keyworker folders and we photograph certain events such as parties and outings. If you object to us photographing your child, you must advise us in writing.

Lost Property

Children should not bring in jewellery, money or other valuables, as Jo Jo’s Day Care Nursery cannot be held responsible for their loss. For safety concerns can all jewellery be removed before attending Jo Jo’s Day Care Nursery. Studs in ears are acceptable.

Sharing Infromation

If your home circumstance changes or you have any concerns or problems that might affect your child’s behaviour at nursery, please share this information with us. This information will remain confidential.

Notice on Leaving / Changing Hours / Holiday

To withdraw your child from the setting we require written notice one calendar month ahead of the withdrawal date (i.e. if notice is given part way through a month you will be charged to the end of that month plus a clear calendar month).


You do not have to give notice in writing to those children leaving to go to school.


To increase or decrease your child hours of attendance we require two full weeks notice.


All children that attend the setting ‘all year round’ are entitled to holiday, which is calculated twice the amount of days they attend the setting in one week. Example; Child attends setting 3 days a week, will gain 6 days holiday from the September to following August. Two full weeks notice is required to have a reduction on invoice.

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